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Source Types
Book
Title
Evergreen : Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
Author
Fleming, Noah.
Published
New York :American Management Association ,2015.
Call Number
658.812
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Handbook of CRM :achieving excellence in customer management /Adriam Payne
Author
Payne, Adrian
Published
Amsterdam ; Burlington, MAElsevier ; Butterworth-Heinemann2006
Call Number
658.812 PA346H
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
How companies win : profiting from demand-driven business models no matter what business you''re in
Author
Kash, Rick.
Published
New York : Harper Business, 2010.
Call Number
658.4012 Ka19H
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
Source Types
Book
Title
Infinite possibility : creating customer value on the digital frontier
Author
Pine, B. Joseph.
Published
San Francisco, CA :Berrett-Koehler Publishers,2011.
Call Number
658.575Pi649I
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Subject
Customer relations -- Management
Subject
Customer relations
Author
Calhoun, David, jt.auth (1)
Fleming, Noah (1)
Kash, Rick (1)
Korn, Kim,jt.auth (1)
Payne, Adrian (1)
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Subject
Customer relations (4)
Customer loyalty (1)
Customer satisfaction (1)
Customer services -- Management (1)
Digital media -- Management (1)
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Publish year
2015 (1)
2011 (1)
2010 (1)
No date (1)
Source Types
Book (4)
Location
สำนักวิทยบริการและเทคโนโลยีสารสนเทศ (4)